What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club. Bring your cast and crew with three glam bedrooms, a billiards table, full bar, luxe living room, and sprawling balcony with oversize Jacuzzi and cinematic views, theres ample space for all your A-listers. Yes, dry cleaning and laundry service are offered to guests. Own or manage this property? Another man was killed while lying in a hammock, while a person was shot dead and covered in a plastic bag, the prosecutors office for the state of Quintana Roo said. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. We hope to receive you again very soon. Guy's! STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS On Tuesday, authorities found one man bound and shot to death. Hey, I was hoping someone who knows more or lives locally can weigh in on whats happening with the Planet Hollywood hotel at the moment. A passport is required, as usual, and that is about it. The lazy River was so fun for our family of 10. He got us in. The Associated Press contributed to this report. Our ceiling in our bathroom leaked into our sink. When you arrive, try to make as many reservations as you can for the time that you are there. Our star-worthy experiences are turning heads. Where Hollywood meets Bollywood. We had to wait but probably only 45 minutes. However, it did end promptly at 10:30. It was very good. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It seemed to get really busy on the weekend. Dine like a Hollywood A-lister at Star Class Bar & Grill. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. Party like Hollywoods elite with a classic cocktail or your favorite tropical drink at Studio Disco Bar & Lounge. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. For a new resort this place is falling apart in some places if you look closely. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! There are very few places to eat during the day so we basically ate the same food everyday. (iStock). We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! Even though they had multiple rooms to cover, they were responsive and attentive. The next time someone with us went at 12:45 to wait until 3:00. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. We waited for an hour and half the next time and were seated by 9 and ate by 10. It was windy most days especially on the beach. 2023 FOX News Network, LLC. We only had help from staff once. The National Guard is also investigating. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. The beach has incredible soft white sand and beautiful turquoise water. Ours were Viri and Tharvin. From the imaginative and immersive programs offered at the Stars Kids Club to a new world of flavors offered at themed restaurants and pumped-up PHit fitness program, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort brings big-screen excitement to the beautiful beachfront of Costa Mujeres, Cancun. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? My original travel date for Planet Hollywood was May 2020. They have many of them so dont be afraid to ask for one. Imagineriding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. My "butler" Lilly was a complete failure. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. Payments made by partners impact the order of prices displayed. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. If I could have chosen zero stars I would have. Friends at PH Cancun Chef Table. I will say that it was noticeable. Cheeco, Amilyn, Yimin, are just a few that stood out to us. Claim your listing for free to respond to reviews, update your profile and much more. Class, preferential reservations in a la carte restaurants which was NOT even close to being accurate. We are not picky. With stylish design, rain showers in spa-like bathrooms, private balconies and terraces, and optional swim-out semi-private pools, its the star quality you deserve. Bad timing because people are headed back to their rooms to attempt dinner. Lol! Amazing resort, enjoy the staff Yonathan was the best and also the shows. Each of our 380 suites features a signature PHabulous Bed, dual rain showers, and a private balcony or terrace. We had mold. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Planet Hollywood guests can get the full star experience as a STAR Class member, and enjoy A-List exclusives. Let our collection add to yours. We tipped and even with tipping the service was just ok. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Overall, we had an amazing stay. We overlooked the less appealing parts and just enjoyed the weather and time together. Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. Hi any advice on the best time to try and get into the restaurants? We would think twice on Star Class in doing it again. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. This is the role youve been waiting for. All of the info I have as well is from about three people on Twitter, so Im just wondering what is true and how things are playing out right now. Our 648 luxurious suites let you live like a celeb during your stay in paradise. We had a humidifier brought up and it did help. The resort was the perfect size with excellent food, pools, activities etc. We are not Star Class and have had no issues getting into them. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Primary Menu. The staff here have been outstanding. Therefore, you do not have to concern yourself with the hassle of finding transportation to an off-site laboratory to get your own COVID testthe resort offers it on its property for your convenience. We found the food and drink to be good. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. Good hotel, average food, horrible Star Package experience. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and manicures and pedicures. 1. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. The beach is nice, it feels like home. 92% of travelers recommend this experience. The U.S. State Department issued a travel advisory earlier this month, telling travelers to exercise increased caution in Mexico due to crime.. Just not sure it was 100% worth it. Planet Hollywood Cancun Gallery Page. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Our chef was entertaining and great. We liked being able to control all of the lights, fans, etc. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). The staff went above and beyond to make sure I was a happy guest. Comedy Shows. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. Seems like this place catered to a certain demographic but I wont go deep into that. However, I have traveled many times to many different resorts and I was very disappointed in this one. The just OK parts: Our kids did the flow rider surf simulator one day. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. Pay the extra for the star class upgrade. The bartender at shores was better. Amazing resort, enjoy the staff and the shows. We have loved every minute we have been here. Upon check-in we're given the wrong room. Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. You have to empty it lots. Tripadvisor performs checks on reviews. So, you'll be happiest if you don't plan to leave the resort during your stay or if you want to do excursions close to the resort. Bottom line is save your $$ and just tip well to the other employees. They maybe went 2 times each the whole day. $38.00. And just enjoyed the weather and time together Genera Manager, excellent staff mediocre... 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