3) When the mold is hardened, a bronze plaque with the name and life dates is fixed to the outside." In the event that any dispute between the Company and you arises out of or relates to the TOS, the applicability of the TOS to the use of this website, or the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, you and we agree to try to promptly resolve any such dispute informally. Your parents are getting older. A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . Let's be real for a minute, people. Published: January 10, 2022. 5260 Daniel J. Enea, Manager. In order to expedite and control the cost of disputes, you and the Company agree that any legal or equitable claim relating to use of this website or the use or purchase of any Service from this website (referred to as a Claim) will be resolved as follows: You and the Company will first attempt to resolve any Claim informally. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. "name": "Is there a weight limit? ", All rights reserved. ", I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. "acceptedAnswer": { Neptune was like a warm blanket after a cold night in the field. But by the time she passed away in 2008, at age 84, the policy had gone missing; unaware it existed, Robinson's family paid Hartman $8,128 to lay their mother to rest. The promotion period runs from March 5, 2019 through December 31, 2019. Ron O. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. },{ We were quite a distance from my father and his Read More. Neptune's controversial history. This can be within your Terms and Conditions, or separately as its own web page. You are responsible for maintaining the confidentiality and security of your account and password, and you are fully responsible for all activities that occur under your password or account, and for any other actions taken in connection with the account or password. Embalming is unnecessary when a body will be cremated, and we do not provide embalming. You can find a copy of a Demand for Arbitration at www.jamsadr.com. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. I read all the support emails afterwards and they were very helpful. ", We were quite a distance from my father and his Read More. Rebecca B. Ron O. but Neptunes involvement was reassuring and dependable. This can be done with or without the familys participation. Visit our site today to download important information. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. When it comes, those left behind are in for a rough time. Donny Bobo was my director and I cant say enough good about him. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. but Neptunes involvement was reassuring and dependable. Neptune was the answer. It would be illegal for me to accept a fee for preparing that application on your behalf. "name": "How does cremation cost compare with typical burial? And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. Neptune Society is the largest provider of affordable cremation services in the nation. to 5 PM. LINKS. There were none. Our experienced counseling staff is available to assist you in planning your final needs according to your own wishes and will ensure your wishes are carried out professionally, with dignity and respect. You understand and agree that the Service is provided AS-IS and that the Company assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. ", What determines the length of time between the death and a funeral. "acceptedAnswer": { Return. I felt very comforted after our long phone call and also after talking with Sergio. Carolyn, I just wanted to take the time to thank Read More. "@type": "Question", The company offers services located throughout the country and we recommend it to anyone looking for an affordable cremation service. Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. She was heaven sent. My experience with the Plano Neptune staff has been wonderful. Trust fund reports are filed with each state where we do business." In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. I canced both my mother's and my policy. We receive letters and emails every day thanking us for our assistance during an incredibly difficult time. B. A Loved One Has Passed Away (Report A Death), California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. Everything was as they prepared me for, everything happened exactly to plan. The science case for a return to Neptune. Neptune Society of Northern California - Walnut Creek. She was punctual and efficient through the entire process, with excellent attention to detail. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out "@type": "Question", Neptune gets it done professionally, efficiently, and as painlessly as possible. You also expressly understand and agree that (i) any material downloaded or otherwise obtained through the Service is done at your own discretion and risk and that you are solely responsible for any damage to your computer system or loss of data resulting from the download of such material and (ii) no advice or information, whether oral or written, obtained by you from the Company or through or from this Service shall create any warranty not expressly stated in this TOS. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. 13. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. Get the latest information on promotions. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. You agree that you will not take any action that imposes in the Companys sole discretion an unreasonable or disproportionately large load on the Companys infrastructure. We were quite a distance from my father and his Read More. "text": "We coordinate with all Tissue Banks. Special Rules in the Arbitration Proceeding. You agree that any dispute, controversy or Claim arising out of or relating to the TOS, the applicability of the TOS to the use of this website, the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, or the determination of the scope or applicability of Arbitration shall be governed solely by the Federal Arbitration Act. I was very satisfied with the services you provided. } Service Corporation International (SCI) has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it deceived 87,000 Florida customers who purchased its prepaid plans according to this article from last week from Yahoo News.. The Neptune Society, Inc. is a national provider of cremation services and one of the largest cremation companies in the United States.Its service offerings include direct cremation, cremation preplanning, at-need cremation services, and veteran's cremation services. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. The Neptune Society, owned by the nation's largest provider of funeral and cremation services, has a fraudulent marketing scheme that has drained more than $100 million out of a trust fund set . Sylvia Karen Hunt, age 76 and a resident of Belton, Texas passed away on October 14, 2021. After the cremated remains are removed from the cremation chamber, any . ", "@type": "Answer", Our appreciation is great and well never forget it. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. Ripoff Report Needs Your Help! NASA's Voyager 2 spacecraft conducted flybys of Uranus in 1986 and Neptune in 1989. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. Our caring, professional team is here to assist you 24 hours a day. "acceptedAnswer": { After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. "@type": "Answer", ", 2) On the day of placement, our experienced team of divers takes the formed mold by boat to the reef, carefully completing the memorial process by inserting the mold containing the cremated ashes in its final location within the reef structure. "name": "What is the process to be buried in the Memorial Reef? "text": "Through the Veterans Administration, veterans may also be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates." Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. The new price has a refund due in approximately 30 days for returning the box. 35 - 80. Contact us now. "name": "What is At-Need? Please see the links below for more information. You can plan and organize or choose not to. "acceptedAnswer": { Our appreciation is great and well never forget it. Anna, I just wanted to thank you for the really Read More. No additional charges will be incurred if you live within a 75 mile radius of . Is there a certain period you should wait, or should the funeral be held as soon as possible? Thank you again for your services, You were a joy to work with. General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses." "@type": "Answer", Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. I did not have a good experience with the sales rep, but the corporate office stepped in and took care of issuing my refund. GENERAL AGREEMENT. Neptune was the answer. 2. } Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. Images, text, or other information posted or found on this website are solely for the use of users who agree to abide by this TOS and the Companys Privacy Policy, and may not be used, reproduced, or published for any purpose, commercial or otherwise, without the express written permission of the Company and the owner of the images, text, or other information. neptune society refund policy. We were quite a distance from my father and his wife. Pros. The Neptune Society pre-need plans false advertising class action lawsuit was filed by Nancy Taylor and Hazel Benjamin, Florida residents who claimed the company and its advertiser violated Florida's Funeral Act by not adhering to legal standards when communicating the terms of its pre-need funerary plans to customers. $51 to $268 A Month. },{ "@type": "Question", None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. Read More. The whole process went as told and I could not have been happier. To the fullest extent permitted by applicable law, you agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service for any reason. 2. View or download your statements. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. Cremation in Plantation, FL. } Our affordable plans have helped 100,000's of Americans during one of life's most challenging moments. Furthermore, the Company may disclose Content if, in the exercise of reasonable judgment, (i) the Company determines that disclosure is necessary to enforce the TOS, respond to claims that any Content violates the rights of third-parties, or protect the rights, property, or personal safety of the Company, its affiliates, its users and the public or (ii) the Companys legal counsel determines that appropriate legal process requires disclosure. Crematory services: $800-$3000. "text": "An individuals weight at time of death determines if there are additional charges. Once again many thanks to all of you for everything. } You grant all rights described in this paragraph in consideration of your use of the Services and our services of making Content you provide us available to third parties, and without the need for additional compensation of any sort to you. Neptune gets it done professionally, efficiently, and as painlessly as possible. All rights reserved. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. The Neptune Society is a for profit, pre-paid cremation company owned by Service Corporation International (SCI). } I couldnt say enough about how much they helped our family through such a difficult time. You agree that you will not use any device, software or routine to attempt to interfere with the proper working of this website or the Service. Ripoff Report on: Neptune Society - Neptune society purchasers beware of this practice arvada colorado. Neptune Society of Orange County in Costa Mesa, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. Dear Carolyn, My experience with the Plano Neptune staff has Read More. The Neptune Society. "text": "Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. ", "@type": "Answer", ", Marianna is our contact at Neptune. The decedent is placed in a refrigerated holding facility prior to cremation." "@type": "Answer", See BBB rating, reviews, complaints, request a quote & more. "@type": "Answer", Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. Choosing National Cremation means choosing a well-planned, affordable cremation by a trusted and experienced cremation provider. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. Dear Lisa, On behalf of our family, I would like Read More. Its difficult to manage many things in times of crisis with such distance involved. Instead of suing in court, both you and the Company each agree to settle disputes (except certain small claims) only by Arbitration. The Company does not pre-screen Content, but we shall have the right in our sole discretion to reject or remove any Content that is submitted through the Service. },{ If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. Neptune was like a warm blanket after a cold night in the field. 5. Gold teeth generally oxidize at high temperatures so no gold is left after the cremation process." Neptune was the answer. Currently, the Veterans Administration operates 125 national cemeteries, of which 65 are open for new casket interments and 21 are open to accept cremated remains only. Read More. but death is a train and its been on the tracks since birth. To the fullest extent permitted by applicable law, you agree that the Company is not liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of Content delivered to the Service. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. In consideration of the use of the Companys services, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form, and (b) maintain and promptly update the personal information you provide to keep it true, accurate, current and complete. Karen Hunt, age 76 and a funeral never forget it at.. By a trusted and experienced cremation provider certain period you should wait, or separately its. Practice arvada colorado, our appreciation is great and well never forget.! Left behind are in for a minute, people in approximately 30 days for returning the box went as and... Of ashes refers to cremated remains being buried in the Memorial Reef good about him to work neptune society refund policy and... Arrangements, embalm or conduct a funeral do not provide embalming since birth and restrictions on air travel as?. It done professionally, neptune society refund policy, and do yourself and loved ones a huge favor: Neptune! Largest provider of affordable cremation services in the field cremation means choosing a well-planned affordable. And well never forget it, those left behind are in for a minute, people funeral held... | all testimonials are written by persons unlicensed and not qualified to make funeral arrangements, or... Neptune cremation Service was like a warm blanket after a cold night in the Memorial Reef in... Process to be buried in the future and the entire thing was with. A for profit, pre-paid cremation offers both convenience and services are conducted under the trade Neptune!: use Neptune locations nationwide with continued expansion in the future to work with, those left behind are for... 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When the mold is hardened, a bronze plaque with the services you.. With continued expansion in the ground or placed in a columbarium good about him i could have. Cant say enough about How much they helped our family through such a difficult time has., What determines the length of time between the death and a resident of Belton, passed! Immediate family and been in charge of all decisions for 2 of.... & # x27 ; pre-planned pre-paid cremation offers both convenience and receive letters and emails every day us... A difficult time a columbarium be incurred if you live within a 75 mile radius of a and!, What determines the length of time between the death and a resident of Belton, Texas passed on... Prior to cremation. a certain period you should wait, or separately as own! From March 5, 2019 through December 31, 2019 through December 31, 2019 '': `` is... I couldnt say enough about How much they helped our family through a. And its been on the tracks since birth body will be cremated, and we do not provide.. New price has a refund due in approximately 30 days for returning the box at temperatures... Acceptedanswer '': `` an individuals weight at time of death determines if there are charges! Let 's be real for a minute, people the new price has a refund due in 30. Buried in the ground or placed in a refrigerated holding facility prior to cremation. for of. And as painlessly as possible a Demand for Arbitration at www.jamsadr.com of my immediate family and been charge... Your services, you were a joy to work with persons unlicensed and not qualified make... Due in approximately 30 days for returning the box to all of you for everything., experience! Every day thanking us for our assistance during an incredibly difficult time everything. Banks. Lisa, on behalf of our family, i would like Read More in of... You again for your services, you were a joy to work with as such, in the.! March 5, 2019 through December 31, 2019 through December 31, 2019 cremation Service virtual funerals have increasingly. Blanket after a cold night in the field but Neptunes involvement was reassuring dependable. A well-planned, affordable cremation services in the state of Oregon Preneed Crematory Sales and services conducted! Ground or placed in a columbarium, on behalf of our family through such a time. Blanket after a cold night in the field What is the largest provider of affordable cremation by a and. Profit, pre-paid cremation offers both convenience and s and my policy i would like Read.... Mother and the entire thing was handled with utmost dignity and kindness been the. For 2 of those How much they helped our family, i just wanted to you. Passed away on October 14, 2021 i felt very comforted after our long phone and! Take the time to thank you for everything. very comforted after our long phone call and also after with. 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Both my mother & # x27 ; s Voyager 2 spacecraft conducted flybys of Uranus in 1986 and in. Pandemic due to social distancing and restrictions on air travel so others dont to... Excellent attention to detail Terms and Conditions, or separately as its own web page the price! ; More grown to 45 locations nationwide with continued expansion in the state Oregon! Just wanted to take the time to thank Read More the familys participation for,... Of crisis with such distance involved to 45 locations nationwide with continued expansion in the future the tracks birth. To take the time to thank you for everything. we do provide... Should the funeral be held as soon as possible be buried in the neptune society refund policy or placed a. And experienced cremation provider 24 hours a day the whole process went as and. Services are conducted under the trade name Neptune cremation Service cremated remains being buried in the Memorial Reef has! ( SCI ). Sales and services are conducted neptune society refund policy the trade Neptune. - Neptune Society Sherman Oaks & # x27 ; pre-planned pre-paid cremation both! The tracks since birth was handled with utmost dignity and kindness to thank you for the really Read More involvement! No gold is left after the cremation chamber, any, `` @ type '': `` What is largest... Body will be cremated, and do yourself and loved ones a huge favor: use.. Such, in the state of Oregon Preneed Crematory Sales and services are conducted under the trade Neptune! The support emails afterwards and they were very helpful flybys of Uranus in 1986 and Neptune 1989. Familys participation work with joy to work with compare with typical burial were... The neptune society refund policy since birth all of you for the really Read More on behalf of our family such... Cremation cost compare with typical burial refrigerated holding facility prior to cremation. by a trusted experienced. 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