Only Brightside takes insurance, which 30% of its users listed as an important factor for choosing the company. BetterHelp evaluates its providers in a four to five-week process that includes verifying licensure and requiring potential counselors to take a case study exam thats reviewed by a licensed clinician. She specializes in aging, long-term care, caregiving, retirement and a variety of other health and retirement topics. BetterHelp is one such online therapy service that allows you to text-chat with a licensed, accredited therapist 24/7. BetterHelps sessions are 45 minutes to an hour, and generally take a little more time settling in at the beginning and signing offat the end of the session. At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. BetterHelp has an overall positive reputation. I did a one-month trial at both BetterHelp and Brightside to get a sense of how the platforms worked and the level of care they provided. It would appear BetterHelp is willing to sell integrity for successful advertising, and despite the legal fees, it seems to . The BetterHelp platform was easy to navigate, and I enjoyed my therapy experience. BetterHelp offers anytime one-on-one messaging with your therapist, whereas Brightside's in-portal messaging is for scheduling and customer service issues only, not for therapy. In one-on-one counseling, therapists offer common mental health therapies, including: The therapeutic approach is up to you and your therapist. To fully understand BetterHelps platform, we analyzed the companys website to gain as much information as we could and researched reviews on BetterHelp. As of September 2021, Northeastern University is offering BetterHelp as a referral option, advertising 20 free weekly sessions for its students and faculty. At Brightside, you are discouraged from switching therapists, and making a switch requires contacting customer servicean aspect of its service that could use improvement. Live chat is an instant messaging service in which you write to your therapist, and they respond in real-time during your booked session time. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. They spent over $100 million on advertising in digital, print, and national TV in the last year. There are regular check-in quizzes that rate your levels of depression and anxiety to help you keep track of your progress. BetterHelp offers professional counseling from accredited psychologists, clinical social workers, marriage and family therapists and board-licensed professional counselors. BetterHelp includes an online journal thats yours and yours alone. This compensation comes from two main sources. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. Your health and wellness is unique to you, and the products and services we review may not be right for your circumstances. BetterHelp is a subscription-based online therapy platform for individuals 18+ across the US and internationally. Net loss per share is . BetterHelp is an online therapy service where you can access a therapist 24/7 via a phone call, video chat, live chat, or text message. However, I am just one personsome people might prefer BetterHelps more relaxed, client-led standard of therapy. BetterHelp is one of the largest providers of online counseling services. However, BetterHelp should not be used if youre in immediate danger or need critical mental health services. BetterHelp doesnt work directly with insurance providers, but their payment plans are relatively affordable and straightforward. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. The importance of cost to users of each platform was similar: 29% of Brightside found cost to be important, compared to 31% of BetterHelp users. The BetterHelp platform keeps you informed of the process with emails, typically assigning a therapist to you within anywhere from a few hours to a few days. We researched news about both companies, including any controversy around prescriptions or advertising, investor and performance news, and company history. The researchers suggested that web-based psychotherapy like from BetterHelp showed promise for helping people overcome barriers to getting therapy. Consider in-person therapy rather than virtual therapy if you: Also, BetterHelp therapy sessions may not be suitable for people who need more intense treatment options, like dialectical behavioral therapy (DBT) and psychodynamic therapy. Content is reviewed before publication and upon substantial updates. Online therapy can serve as a source of connection and support, especially during a time (in light of the pandemic) that feels otherwise isolating, says Sheava Zadeh, PhD, LEP, BCIM, a psychologist and the founder of Pamper Your Brain. I had a hard time finding a therapist in my city, and I decided to give BetterHelp a try after seeing advertisements. For one, Im really happy with my therapist and the access I have to him, she says. Our website services, content and products are for informational purposes only. This time around, you are not matched with a therapist, but rather given a wide selection to choose from (I was in New York, and was given 40 different therapists). I also wanted to learn ways to better communicate with my siblings, with whom I occasionally clash over caregiving matters. For emergency care or a crisis, call 911, as BetterHelp cannot handle such situations. Submissions should come only from actors, their parent/legal guardian or casting agency. You may connect with them through text-only messaging in your private chat room. Brightsides additional resources are more self-ledit has a great informative video lesson series, which I found useful, but it didnt compare to the individualized nature of the BetterHelp portal experience. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. The company offers a secure, easy-to-use platform and qualified therapists. Covid19 Support: 25% off your first month of counseling.. experienced journalists and medical experts, Users can be matched with a therapist within 48 hours, Communicate via phone, video, or messaging whenever you feel it's needed, Access to licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. The service is generally more affordable than in-person therapy. Forbes Health adheres to strict editorial integrity standards. If you miss a session at Brightside, you are billed a missed session fee of $20, but your missed session remains unused and can be rescheduled. We independently research, test, review, and recommend the best Both sites have adequate yet basic FAQ pages, scant additional resources, and no way to browse therapist bios prior to sign-up. They offer a variety of different services, and their monthly membership payment plan is flexible so you can cancel anytime. If you dont like waiting hours for a response, you can schedule a live chat session with your counselor. During sessions, I found therapeutic techniques used more efficiently by the therapists at Brightside. Combined with the anytime messaging feature, it does make it much easier to contact your therapist, and gives you more options for scheduling when youre busysuch as if you need to squeeze in a phone session while commuting or a live chat session during your childs soccer practice. Other reviewers report being pleased with the matchmaking process with the therapist and ease of switching to another therapist. Facing obstacles . It explicitly specifies what it doesnt treat, which are conditions it deems serious enough to warrant in-person care: eating disorders, addiction issues, or serious mental health conditions such as bipolar disorder (BPD) or schizophrenia. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. A 2016 review of high quality studies found that internet-delivered CBT sessions with a therapist reduced various anxiety symptoms at least as much and sometimes more than in-person CBT sessions with a therapist. Submit ONCE per commercial, and allow 48 to 72 hours for your request to be processed. (2021). This method is like email, so its not a real-time chat. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. It may be a clinically proven effective mode of therapy, like CBT, or it may not be. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. Depending on what youre looking for, BetterHelp offers counseling for individuals, couples, or families. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. Take a look at the following services, and the comparison chart at the end to see which online therapy service could work best for you. Simone is the health editorial director for performance marketing at Verywell. BetterHelp isnt free. Yes! In terms of the overall sign-up process, Brightside may have better results, but BetterHelp is simpler, easier, and faster. While in-person therapy provides only live sessions, generally once a week, BetterHelp provides more frequent communication options. Here are some cons to consider before trying BetterHelp: You can connect to BetterHelp on your computer, tablet, or smartphone. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. There are more users who switch therapists on BetterHelp, although the majority of users at both companies have never switched therapists: 62% of Brightside users, and 61% of BetterHelp users, never switched. We follow an advertising policy ensuring that sponsors and business partners never influence our content. Video therapy has been proven to be just as effective as in-person therapy. Im actually in another country and time zone as my therapist, and she makes it work.. BetterHelp is a major online therapy provider that may help you access quality therapy from home. I felt the counselor was a good match for me based on the issues I wanted to work on. Only about 15% of therapists who apply are accepted to the BetterHelp platform, according to its website. Even once you subscribe to a plan, you can cancel your membership at any time if youre unsatisfied. Talkspace vs. BetterHelp: Which Online Therapy Is Best? The therapists credentials and experience level determine how much you pay for your visits. BetterHelp may be a good choice if youre seeking help with leading a more fulfilling life or achieving goals. All BetterHelp counselors have a masters degree or doctorate in their field and at least three years and 1,000 hours of experience. Cobra Kai actor discussing her always having to represent for a larger group and of BIPOC representation in pop culture. I received counseling through BetterHelp for four weeks, seeking short-term counseling for stress and anxiety over caregiving and concerns about my mother, who has health issues and lives in another state. Additionally, BetterHelp notes that even if your insurance plan covers your cost for teletherapy sessions, your copay from your health insurer may be more than the total cost of your sessions. Since theres no commuting for online therapy, it tends to be easier to fit into clients schedules than in-person therapy. account registration personal information. BetterHelp is the convenient way to get professional help from a licensed therapist. If you're feeling stressed, drinking a hot (or cold) cup of tea may help. BetterHelp has an average of 4.07 out of 5 stars on Better Business Bureau (BBB) from over 330 customer reviews. You can potentially get a discounted rate depending on the services you choose. Therapy can be intimidating, especially for a lot of first-time clients. Healthline only shows you brands and products that we stand behind. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. 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